Eurostar Reviews

The Eurostar Café is a food and beverage service available on Eurostar trains. It offers a selection of delicious, high-quality food and drink for passengers to enjoy during their journey. The café is passionate about its food and uses only the very best ingredients. It caters to various dietary needs with vegetarian, vegan, gluten-free, and healthy options on the menu. The dishes change based on the season, offering winter warmers or cooling summer options.

The café also prides itself on its signature coffee, made from ethically sourced beans, offering a smooth, full-bodied texture, with notes of cocoa and a sweet finish. Passengers can enjoy a discount if they bring a reusable cup to the café.

The Eurostar Café is also committed to sustainability. It has swapped plastic cups for compostable plant-based alternatives, uses sandwich packaging made from plant-based materials, and serves water in aluminium containers. Any unsold food from the café is donated to local communities rather than being thrown away.

On routes between Belgium, France, Germany, and the Netherlands, passengers can choose from a range of high-quality light meals, quick bites, and hot and cold drinks. The café takes sustainability seriously, ensuring that its menu is packed with high-quality ingredients that are good for both the consumer and the planet. Many of the trains offer a range of organic and local food and drinks with environmentally-friendly packaging. For a speedy snack, passengers can pre-order and pay online..

To book a train ticket on eurostar.com, follow these steps:

1. Visit eurostar.com or use the Eurostar mobile app.
2. Select the desired destination and travel dates.
3. Choose the travel class and number of passengers.
4. Complete the booking by providing the necessary passenger information and making the payment.

Tickets can also be purchased over the phone, at the station, or through a travel agent. After booking, tickets can be received via email, downloaded to a mobile device using the Eurostar app, or printed at home. Please note that some bookings may require additional passenger information before travel.

Remember, the earlier the booking, the more availability there is. Happy travels!

Eurostar offers direct routes to France, Belgium, the UK, and the Netherlands in three classes of service. The direct one-way ticket prices to and from London based on purchasing a return ticket are as follows:

• London <> Paris: Standard from $52, Standard Premier from $93.50, Business Premier from $366
• London <> Amsterdam: Standard from $52, Standard Premier from $93.50, Business Premier from $386
• London <> Brussels: Standard from $52, Standard Premier from $93.50, Business Premier from $366
• London <> Lille: Standard from $52, Standard Premier from $93.50, Business Premier from $366
• London <> Rotterdam: Standard from $52, Standard Premier from $93.50, Business Premier from $386

For children aged 4 to 11 years old, fares are approximately 30% cheaper in Standard and Standard Premier. Kids under 4 can travel for free, provided they can sit on an adult's lap.

Eurostar offers flexible tickets. Standard and Standard Premier tickets can be exchanged as many times as wanted without paying an exchange fee up to 7 days before the scheduled departure time. Where tickets are exchanged within 7 days of the scheduled journey, adult tickets will incur an exchange fee per person and per individual journey in Standard and Standard Premier (€30). Child tickets will not incur an exchange fee. Where tickets are exchanged for a higher priced ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded. Tickets are non-refundable.

For Standard and Standard Premier bookings made over the phone or at the station, the service fee is €14 per transaction. Business Premier travellers aren’t charged as the fee is included in the price of their ticket. Members of Carte Blanche - a level of the Club Eurostar rewards programme - aren’t charged either. To avoid paying the service fee, just use eurostar.com or the Eurostar app to make and manage bookings.

If you arrive after the ticket gates or checks close, Eurostar reserves the right to not allow you to board your train. If you’ve arrived before your train’s departure time, you can ask at the ticket office for a seat on the next available train. If there’s space, Eurostar will rebook your ticket and you’ll need to pay a €50 fee if you are travelling in Standard or Standard Premier class..

Eurostar is a high-speed train service connecting France, Belgium, the Netherlands, Germany, and the UK on direct and indirect routes. The company was formed when Eurostar and Thalys joined forces, marking a new era for international train travel. The trains can reach a top speed of 300 kilometres per hour on high-speed lines in the UK, France, Belgium, Germany, and the Netherlands.

The company offers various services such as business lounges and a reward programme. It was one of the first train companies to introduce these features. Additionally, it was one of the first to have onboard wi-fi and join the Science Based Targets Initiative, leading the way in finding solutions to combat climate change.

Eurostar provides travel to over 100 destinations across Europe. Some of the fastest journey times include London to Paris in 2 hours 16 minutes, London to Brussels in 1 hour 53 minutes, and Paris to Amsterdam in 3 hours 20 minutes. The company also offers various city breaks and holidays, including trips to Paris, Brussels, Amsterdam, Lille, and more.

The company's website, eurostar.com, allows users to book train tickets and holidays. It also provides live train information and details about the Channel Tunnel, the undersea tunnel linking the UK and France. The website also offers ideas for your next trip and introduces Eurostar's travel classes. It also provides information about the company's efforts to make train travel more sustainable and enjoyable..

To book a ticket on eurostar.com, follow these steps:

1. Visit the Eurostar website.
2. Choose the desired destination and travel dates.
3. Select the number of passengers and their ages.
4. Click on Search to find available trains.
5. Choose the preferred train and class of service.
6. Provide the necessary passenger information.
7. Review the booking details and proceed to payment.
8. Complete the payment and receive the booking confirmation.

Remember, tickets can also be purchased through the Eurostar mobile app, over the phone, at the station, or through a travel agent. After booking, tickets can be received via email, downloaded to a mobile device, or printed at home. Please note that the availability of tickets and the booking process may vary depending on the country of departure and destination.

The Club Eurostar is the reward programme of Eurostar. It's a more rewarding way to travel where international train trips can be turned into brilliant benefits. Members can earn points that can be used to pay for journeys, discounts on bookings, upgrade seats and much more.

Members earn 1.2 points for every £1 spent on Eurostar tickets for their own travel. The points can be used to pay for free tickets, discounts, upgrades and more. For every £2 spent on Train + Hotel packages, members earn 1.2 points on their own travel.

The more a member travels with Eurostar, the better it gets. As members earn more points, they move up club levels and earn bonus points on every trip. Avantage members earn 25% in bonus points, Carte Blanche members earn 50% in bonus points, and Étoile members earn 75% in bonus points every time they travel.

Each time a member books, they earn reward points that can be put towards tickets, discounts and upgrades. When they buy Eurostar tickets, they also earn status points. These help them to move up a club level and get even more Club Eurostar benefits.

Members can use their points in various ways. For 1,000 points, they can book a one-way ticket to any of Eurostar's destinations, with no restrictions on date or time. From 200 points, they can use their points to pay less for their next Eurostar trip. From 600 points one way, they can upgrade to Standard Premier/Comfort for extra legroom and a comfier seat. From 500 points, they can exchange 500 points for 1,000 ALL points to give their Accor account a boost. From 100 points, they can share their points with friends and family to give their account a little boost.

The Club Eurostar has four statuses: Classique (0 to 499 points), Avantage (500 to 2899 points), Carte Blanche (2900 to 4999 points) and Etoile (over 5000 points). Members earn 1 point for each euro/US dollar spent, and 1.2 points for each GBP spent. The more a member travels with Eurostar, the better it gets. Alongside their reward points, they'll also collect status points, which help them move up club levels. Then, they'll enjoy extra benefits like free access to Eurostar's lounges and priority ticket gates, plus bonus points on every booking..

To book tickets on eurostar.com, a debit or credit card is required. Accepted cards include MasterCard, Visa, and American Express. Additionally, Apple Pay is also accepted. If tickets are collected at the station, the payment card must be brought along. A service fee of £12/€14 per call or transaction at the station applies to Standard and Standard Premier bookings and exchanges. Only British pounds are accepted at UK stations and Euros at Continental stations. Cash is not accepted at London St Pancras. E-vouchers are only accepted for bookings made on Eurostar.com.

To use Apple Pay on Eurostar.com, follow these steps:

1. Book your ticket on eurostar.com or through the Eurostar mobile app.
2. After booking, you'll receive a confirmation email with your six-letter booking reference and a link to 'Get your ticket'.
3. Fill in your contact details to get your ticket.
4. If you're using the mobile app, go to 'Your bookings' and enter your six-letter booking reference and surname.
5. Tap 'View tickets'.
6. Tap the icon under each ticket to add it to your Apple Wallet.
7. At the station on London routes, hold the barcode up to the reader and the ticket gate will open.

Please note that digital wallet tickets are only available for bookings without connecting journeys. If you change any details on your booking, you’ll need to save the updated ticket(s) to your wallet app.

Eurostar's Return Policy details are as follows:

If a train is delayed for 60 minutes or more, passengers are entitled to claim compensation. The compensation options are as follows: - For a delay of 60 – 119 mins, passengers can get an e-voucher worth 30% of the cost of the affected leg or a cash refund worth 25% of the cost of the affected leg. - For a delay of 120 – 179 mins, passengers can get an e-voucher worth 60% of the cost of the affected leg or a cash refund worth 50% of the cost of the affected leg. - For a delay of 180+ mins, passengers can get an e-voucher worth 75% of the cost of the affected leg or a cash refund worth 50% of the cost of the affected leg.

If a train has been cancelled or announced as delayed by more than 60 minutes before departure, passengers can exchange their ticket for free, claim an e-voucher, or request a refund. The e-voucher will be valid for 12 months from the date of the delayed or cancelled train.

As for cancellations, whether or not passengers can get a refund depends on which travel class they chose and how they booked. If passengers booked at eurostar.com, they can still cancel their trip and get a refund up to 60 days after their scheduled departure.

Regarding Eurostar's Shipping Policy, it is important to note that Eurostar is a train service, so it does not have a traditional shipping policy like an e-commerce store would. However, there are customs regulations when travelling between the UK and Europe. Passengers need to declare cash of €10,000 or more (or the equivalent amount in another currency) to EU customs and complete an EU Cash Declaration Form. There are also regulations for declaring goods when entering the EU or the UK.

Please note that this information is subject to change and it is always best to check the most current policies directly on the Eurostar website..

Eurostar is a popular high-speed rail service connecting France, Belgium, the Netherlands, Germany and the UK on a single, efficient network. It offers routes such as London, Paris, Cologne and Brussels. With the addition of the former Thalys journeys, Eurostar now connects the UK to numerous locations in France, Belgium, Germany and the Netherlands. Passengers arrive directly from one city centre to the next, making quick travel connections, commuting or enjoying their destination easier than ever. Eurostar journeys are also less likely to experience delays, guaranteeing smoother travels. And, unlike airlines and other train operators, the only luggage weight restriction is that you have to be able to carry it. So roll up those sleeves and drag your multiple bags with clothes, shoes and even liquids – yup, those won’t be confiscated at security. Millions upon millions of yearly Eurostar passengers can ride with a light conscience knowing that Eurostar’s high-speed train has more environmental benefits compared to air or car travel. Think of it this way: the carbon footprint of a flight to Paris is equal to 14 Eurostar train rides along the same journey. Now you can officially book your travel aboard this summer’s Eurostar trains! The Thalys - Eurostar merger On October 1, 2023, Eurostar and the former train operator Thalys merged to form a single network for travel between the UK and continental Europe. Before the merger, Eurostar offered routes such as London, Paris, Cologne and Brussels. However, with the addition of the former Thalys journeys, Eurostar now connects the UK to numerous locations in France, Belgium, Germany and the Netherlands. Map of Eurostar Trains Here are the routes that Eurostar runs seasonally and all year round. Top Eurostar journeys Eurostar offers several journeys that can be categorized into either "Channel routes," which pass through the Channel Tunnel, and "Continental routes," which traverse the continental European countries of France, Belgium, the Netherlands and Germany. Both routes provide a comfortable and efficient experience, but passengers may notice minor differences in train colors and service nuances between different classes. We'll delve into those details shortly. For now, here are the top routes offered by Eurostar. Travelling Eurostar from London to Paris One of Eurostar’s most renowned journeys takes passengers from London through the iconic Channel Tunnel, reaching speeds of up to 186 mph (300 km/h) on high-speed lines across France, Belgium, the Netherlands, Germany and Great Britain. There are both direct and non-direct journeys available along these routes..